Below you will find answers to some of your most frequently asked policy-related questions. All students and parents agree to follow these rules as a part of their continued enrollment. You can expect the same level of respect from me in return.
Your First Two Lessons
If you’ve never played an instrument before, you might not know what to expect at your first two lessons. For starters, for your first two lessons, you pay as you go—bring cash or a check with you to each of these two lessons. And if your first lesson happens to be towards the beginning of the month, at your third lesson, you’ll have to pay for the remainder of the lessons you’ll have that month. 30-Minute lessons are $25.
Paying for Lessons
Bring cash, check, or make an electronic payment at the first lesson of every month. Your monthly rate doesn’t change based on the number of lessons received—whether 3 or 5.
Lesson Cancellations, Absences, Sickness
If you need to cancel a lesson, no problem! If you cancel the day of your regular lesson—for any reason—you still have to pay for the lesson and it cannot be made up.
If you cancel more than 24 hours before your regular lesson time, you are entitled to a make-up lesson. Where possible, that make-up can be conducted during the same week as your canceled lesson, or it can be scheduled for a different week.
Cancellations can be made by phone with a live person, text or email.
Please contact: 630-492-2462 or westboundpiano@gmail.com.
What about me? When can I cancel lessons? I also have to give you 24-hour’s notice for a lesson cancellation, with one exception: if I am sick. When I cancel, you are always entitled to a make-up lesson.
Discontinuing Lessons Permanently
Just like with lesson cancellations, I need 24 hour’s notice prior to your assigned lesson time if you decide to discontinue lessons altogether. If you do not give 24 hour’s notice, the lesson will be considered a same-day cancellation; and you will be expected to pay for the lesson.
Additionally, students and parents will not be refunded for lessons paid for in advance if they decide to discontinue lessons in the middle of the month.
Lessons in your own home
The best part is you don’t have to worry about where your child may be or the environment they may be in. I come to you; therefore, a piano in your own home is required. Any type works, upright, grand, keyboard etc.
Learning Resources and Materials
Having a notebook is highly encouraged, I will bring my own notebook as well to keep track of what your child and I are learning and what they have been given to practice.